Posted on 1/17/2019
“Consumer Reports members reported greater satisfaction with independent mechanics, overall, than members who took their cars to most chain auto repair stores or local dealerships,” is how the Consumer Reports Member Survey titled “Auto Repair Shop Rankings” in the February 2019 issue begins. “Customers who had their vehicle repaired at local, independent repair shops had the most positive experiences.” These are not new findings to us and our clients here at Pacific Motorsports. It underscores the gulf between the service and professionalism offered by those whose reputation is bestowed from a corporation above and those of us who have to earn it every day. Come see why the focused specialization on BMW and MINI vehicles allow us to provide A Higher ... read more
Posted on 1/4/2019
Would you go see your neighbor the dermatologist if you were having migraines? They’re convenient and went to medical school, after all. Is that a Best Practice approach to life? It’s amazing how many people engage in a similar thought process when it comes to their automobile, thinking that any mechanic can repair any car. It’s possible, given enough time and trial and error, that that could happen. But, with all of the specialized knowledge, tools and computer diagnostic equipment required to properly service today’s complex vehicles, the chances aren’t great. We believe in specialization here at Pacific Motorsports, because we don’t believe that everybody can do everything in today’s increasingly complicated world. Everybody doesn’t have the training, experience, information, equipment, facility or orientation to do everything. That’s why up ... read more