5

The service came right on time and on my budget. The staff was very professional, friendly & nice giving me the best client service possible. All had very friendly attitude's gave me great advice which was greatly appreciated. Thanks so much.

5

They were very quick and informative -- did not attempt to sell me on any additional services. After the oil / filter / air filter change they did let me know how much was left on the rear brakes but just told me to make an appointment once the light comes on and that it wouldn't be necessary any sooner. The professionalism and honesty is so refreshing! THANKS! -- will definitely be a repeat customer

5

I just wanted to drop you a note concerning my experience at your shop yesterday. From the 1st time I called to the time I drove away, I felt as though I had found the perfect place to trust my car to. I am new to BMW ownership and there is plenty I don't know about the car. But I do know when someone looks down their nose at me or tries to "smoke screen" repair charges. It was refreshing to get personal attention from Norma and Margaret, both of whom understood and answered my questions. And James was willing to listen to my "newbie" questions, as well as being thorough in inspecting my car and going over in detail what repairs needed to be made - tough to do on a busy Monday! I felt as though I got excellent, knowledgeable service from your shop - you are all Pro's in my book. I also thank you Mark, for taking the time to chat with me about BMW's - I didn't realize you were the owner! As I drove back home to Beaverton, my car ran the best it has since I purchased it. I will recommend your shop to all my Bimmer friends - if they aren't already clients! Thanks again

5

Always helpful with information, great prices !! Always recommend to anyone who has a BMW, Very honest people, I will be back !

5

On time and on budget. With great friendly attitude. I really appreciate the great advice that was given too.

5

I was given a laundry list of items that needed to be done to my Mini Cooper from another service team in town- one with SIGNIFICANTLY higher hourly rates, mind you. On top of horrible service and taking 4 days to get my oil changed and fighting to get my car back, I decided to look at reviews and chose Pacific Motorsports for the next round. I thought, "Anything will be better!" I sent over what I was told I would need at Julie, at Pacific Motorsports, gave me an estimate over the phone. She estimated the time it would take to get it looked at and, from there, what may or may not need to be done. Turns out, she was very transparent saying yes, they did see some of the services EVENTUALLY needing to be performed, however, it could wait as could the other 2 things. What they did find necessary to be performed, they fully explained. At no point, either, did they put down the other service company, they just simply said what really wasn't a "do or die" situation. I appreciated the honesty, I saved money, I'm aware of what I need to do in the future, I was able to communicate through email about questions, the friendly faces were a bonus and as I assured them, I'll definitely be back.

5

You guys went the extra mile getting my brakes done in the same day that I brought the car. I appreciate your service and dedication!

5

Always helpful with information. Great prices. I always recommend anyone who was a BMW. Very honest people. I will definitely keep coming back.

5

I have been a client for over seven years. The service professionals at Pacific Motorsports are the best of the best. I couldn’t recommend them more highly.

5

I called and you were able to get my car in same day and even got it done 15 minutes faster than expected! I have only been there twice and have had a great experience both times. See you on my next service or repair. Thank you! Tim

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