5

Quickly diagnosed problem and no charge, creates good will

5

prompt help and resolution of problem

5

Excellent service...

5

The only reason I did not give you five stars is because I had to wait over an hour while we determined where my keys were! HA! Okay, that was a simple human error and I changed my rating!!Seriously, I love you guys. No one wants to put money into their car - especially an old car that needs SO much work. But if you're going to do it, there is no better place to get the service done than Pacific Motorsports. I've driven BMW's for 39 years. I have been to several places. I have never felt 100% trust until now. And it is nice to pick up a car that has been cleaned inside and out!

5

These guys have been great. What a refreshing change from the sales-pitch-oriented service managers at the local dealerships.

5

I have been to Pacific Motorsports several times for my BMW and have received excellent customer service every time. Their staff is beyond competent and they always answer my questions thoroughly and thoughtfully. Coming from a customer who knows little about the mechanics of a car, I always walk away from Pacific Motor Sports feeling like I was given the best deals and the most helpful information. It is clear that their staff wants to create trusting and long-lasting relationships with their customers.

5

Great service!! They were able to accommodate the appointment time I requested, and I was able to wait while they did the inspection. I feel confident in the recommendations they suggested, and I will definately have them do the work.

5

Always a great experience bringing my cars to Pacific Motorsports for service. Pete and his staff's professionalism is appreciated. I trust that they're going to perform the necessary maintenance, without recommending needless work as so many shops are fond of doing.

5

Pete called early Monday morning in response to my Sunday email. I was able to take our Minicoop to the shop the same morning, wait a short time for an evaluation, and authorize needed repairs for that day. We had our car back the same day. No waiting, no hassle. Thanks folks for the terrific service.

5

Staff is friendly, prices are fair, service is great.What more could you ask for!

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