5

Very friendly. Did the Oil change and did check of the cars systems and let me know what needed to be addressed. Did not try to upsell me on stuff that I did not need. Great place to do service and good price for BMW service.

5

no one is better, always takes care of all concernes and answeres all questions even when they are silly ones

5

We won a $600 drawing for service at Pacific Motorsports Oktoberfest Party, and applied that an Inspection 2 service on our 2001 5 speed manual X5. There were a number of issues- heater not working, back lights failing, etc. I should add that our X5 is a "real, working" SUV that we drive over 6 miles of dirt road daily. We attribute its amazingly good condition in part to superb BMW engineering, but mostly to the superlative maintainance program through Pacific Motorsports. We have high expectations for service for our Bmers and Pacific Motorsports has never disappointed. Mark even called the next day to make sure everything was satisfactory. Does service get any better than this?

5

Always a pleasure to work with the guys at Pacific Motorsports.

5

I can't say enough good things about Pacific Motorsports! They're a terrific shop to deal with. Every time I've brought my BMW in for service I am always pleasantly greeted and well attended to. The difference with this shop is that they take the time to talk to you as the client. You're more than a service order to them. I love the direct relationship you get with the mechanics. They're the ones working on your car &they're the same people you communicate to about the issues or work you'd like to have performed done. I can't stress enough how important communication is in this field, especially owning a higher end carThe shop is clean, the wifi is quick and faces are friendly. The owner, Mark, Julie, Matt & James are all very friendly faces. They want to see your car last & will only make recommendations as to what your car actually needs. They're not trying to up-sell you like so many dealerships.As an automotive enthusiast who takes great pride in my car, I am truly thankful to have found this shop!

4

Excellent service on my 335i. I appreciate the same day appointment. The car is running great now. PMS your the best!

5

Radiator sprang a leak. Called Pacific for advice. Had car towed there after they had closed and car was back in my hands and driving great the next afternoon. I'll never take my BMW anywhere else.

5

Everyone at Pacific Motorsports was great to deal with. I will be going back.

5

Pacific Motor Sports takes excellent care of my wife's 1997 low mileage 318i. Mark is great to work with and very informative.

5

We've been bringing our BMWs to Mark's shop for several years now, and the primary reason why we continue to do so, even though it's not as convenient for us since we moved, is because of the consistent superior customer service that we have always received. From Julie, the shop's office manager, to all of the great mechanics and to Mark, the shop's owner, everyone at Pacific Motorsports is interested in one objective, to make sure their customers are treated fairly and provided every courtesy possible. The shop's honesty, determination to do exceptional work, willingness to squeeze in another appointment and good nature of everyone in the shop ... is why we value Mark's business as much as we do. We are always more than satisfied and pleased with the work that Mark's crew accomplishes on our behalf. Fantastic shop!!

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