5

Chris was awesome to work with, and kept me in the loop the entire process! Would highly recommend this business to anyone needing BMW repairs.

Thank you very much for your kind review. We believe in complete and transparent communication so that you can make the best decisions for you and your car.

- Pacific Motorsports
5

Outstanding Customer Service - Experiened & Knowledgeable Techs - and Believers in investing the money to use the Right Tools for the job. I shopped around at many independent garages looking for an outfit that I felt confident would properly service my transmission before deciding to go with Pacific Motorsports. Don't believe BMW when they say "lifetime fluid" - that's a relative term. The transmission manufacturer (ZF) recommends a service interval cycle and it's NOT a simple DIY "drain & fill" process. Many Independent Shops out there that "specialize" in working on European Cars will say they can do it. Ask them if they utilize ISTA software (the BMW Gold Standard for diagnostics & servicing) then sit back and watch as you get the "spooked deer in the headlights" look and then they'll proceed to tell you how "we do this all the time" and ramble on without specifically answering any of your technical questions. My experience with Pacific Motorsports was the complete opposite. Not only did Chris, the Service Advisor, answer the barrage of my technical questions in a professional & courteous manner, he also educated me and provided insights with BMW servicing that I had not considered. In addition, when I brought my car in, he went above and beyond to fulfill meeting my needs for some special requests I had made. If you're like me and want your BMW to receive quality service and care, then look no further for any other shop. The crew here believes in expert technical training, provides phenomenal customer service, and utilizes the best tools to ensure the job is done right.

Thank you so much for your thorough review endorsing our way of servicing BMWs. As specialists, in every sense of the term, exclusively in BMW (and their sister brand MINI), we take a rigorous approach to what we do, and we are thankful that you appreciate how we accomplish our mission. Honesty, transparency, kindness and professionalism are but some of the ways we help our clients enjoy their wonderful cars.

- Pacific Motorsports
5

Pacific Motorsports is an elite BMW repair facility. Our household heavily relies upon their expertise, honest evaluations, and superior repair capabilities. Pacific Motorsports has been a foundational partner in maintaining my previous BMW (1999 Z3), my current BMW (2008 Z4), and any future BMWs. We always have confidence that any unforeseen repairs will be analyzed properly and repaired correctly with PM's Repair Technicians, and Chris has been excellent in communicating as well as further developing our general knowledge on BMWs!

Thank you so much for your kind review and 18 years of patronage and support. The positive energy of clients like you makes our work so much more rewarding, thank you, James.

- Pacific Motorsports
5

Thank you so much for your positive energy, great conversation and kind review.

- Pacific Motorsports
5

Pacific Motorsports is a first rate BMW shop. Everyone here is professional and generous with their time and knowledge. Highly recommend.

We believe that client education empowers a vehicle owner to be able to make the best decisions for their specific situation. Thank you for your endorsement of this approach and kind review.

- Pacific Motorsports
5

Absolutely amazed by the speed of their work and the care they took of my vehicle! I've been having issues with my 2004 530i project and was on the verge of giving up and parting out the car. Decided to spend the money and hoy was i pleasantly surprised when I got my car back, and it drives better then the first day I bought it! So thankful for this shop and honestly won't be taking my BMWs anywhere else! Check them out!!!!

Thank you so much for your kind and enthusiastic review. We take great satisfaction in being able to bring the joy of BMW ownership back to clients like yourself. Aus Freude am Fahren, Sheer Driving Pleasure, as they say.

- Pacific Motorsports
5

The whole process has been very smooth from making an appointment to the car pick-up after tire alignment is complete. The way they carefully followed the COVID protocol gave a peace of mind for me and all other clients, I am sure. Chris has been thorough in answering my questions. As a bonus, my car was clean after being hand washed. Thanks for your excellent service!

Thank you so much for your kind review and endorsement of our thorough friendly approach.

- Pacific Motorsports
5

So, I have an i3, which is sorta designed to only be serviced at the dealer. And it’s a BMW, so gouging is required. So, imagine my surprise when I discovered the amazing folks here at Pacific Motorsports. Just like the dealer, at half the price (and faster). Amazing. Also, super nice folks.

Thank you for your kind review and endorsement of our comprehensive, and friendly, approach to BMW service. Since we acquired one of the first i3's in the sate, which we've owned for seven years, we know these vehicles well

- Pacific Motorsports
5

Great service, and experts in my opinion that are better than the dealers, hands down. They also charge less than the dealer shop. If you're a true BMW purest this is the kind of place you want to take your car.

Thank you very much for your kind review. One of the differences about us is that our factory-trained Level 1 Master Technicians have at least 20 years of real world experience, they're not fresh out of school.

- Pacific Motorsports
5

They resolved a drivetrain malfunction. Turned out I needed a new transfer case which was not what I was hoping for because it was expensive. However, their service was top notch and pricing was comparable to other shops. They also went out of their way to make sure it really needed a new transfer case before just putting me down for a new transfer case which I appreciated. Very happy to have my all wheel drive back!!!

Thank you for your kind review and the positive energy you always bring us during your visits. We believe in thorough diagnosis, transparent communication, respectful interaction and providing honest value.

- Pacific Motorsports
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