BMW Repair Portland
MINI Repair Portland

I brought my 2014 BMW X1 in because of a noise. You correctly diagnosed a failing transfer case. This was bad news for a car with less than 50,000 miles because the repair would cost $5,000. You recommended that I go to the the BMW dealer (where I had bought it used about 3 months earlier) and see if they might be able to pay for part or all of the repair since it was unusual for this problem at such low miles (car was out of warranty due to age). I followed your advice and luckily the dealer and BMW picked up the total cost and my car is now running perfectly. You saved me $5,000, even though it meant you didn't get the repair business. Well, you earned all my future business. I just want to add that Chris did a wonderful job of informing both my wife and me about the diagnosis of the problem. We aren't car people but Chris did a great job of making us feel comfortable with the steps you took to determine the problem. Then, when I went to the dealer, they doubted that your diagnosis was correct, even after driving with me and hearing the noise. Turns out you were right and they were wrong. Anyway, job well done, guys!

As always, they do a great job and explain what the options are, what needs to be done right away and what can wait.

The best shop I have ever taken my car to! The mechanics are great they talk with you to make sure you understand what's going on with your car if you are so interested.. I know I am. The owner mark is awesome no matter how much time passes between my visits he always greets me with my 1st name. I have been going to the shop for about 8 years now or so and couldn't be happier. Make sure to take your BMW here if you have any problems or if you're looking to buy one

Exceptional work and service! I highly recommend.

What Professional BMW Shop in Portland, Oregon delivers what they Promise ... - On Budget ($) - On-Time (Delivered) Why go anywhere else but Pacific Motorsports for your BMW Service needs Home of the Master Technicians - how many "Master Technicians" does your BMW shop have? Welcome aboard Chris Riehl - Thank you for being Accountable and Delivering what you Promised Cheers!

Excellent service in a timely fashion!

5 stars

Genuinely friendly, warm people; helpful, informed, prompt, responsible. The likely costs were spelled out in advance, and then a full report was provided online for me to look over before before deciding what work to do. They drove me to and from my house--fairly near them, but still. It was an amazingly positive experience.

Top of the line service. Came in for a inspection and a problem with my SRS system and they delivered with such great professionalism. The service writer Chris was great at explaining my problems with me. I’ll definitely be coming back.

These folks are amazing. Great customer service